Refund eligibility depends on the event organizer's policy and the reason for cancellation. Card payments are refunded to the original payment method when approved.
If an event is cancelled, approved orders are refunded automatically unless the organizer offers an alternative (reschedule, credit, or exchange).
Refund requests must be submitted before the event start time when permitted by the organizer. Processing times vary by payment provider (typically 5–10 business days).
Service fees, donations, or add-ons may be non-refundable as stated at checkout.